The following is information that will hopefully answer any questions you may
have
concerning
Shipping, Privacy & Liability, if you have a specific question that is not
covered
by the following
information, please call: 1-800-500-8561.
Contact
Info:
Toll-Free:
1-800-500-8561
Email: info@cheetahprinting.com
Fax: 417-679-2858
Phone
Orders
If you have questions
about products, the ordering process, don't want to put a credit card over the
internet, or the phone is just the
most convenient way, we
understand. We just want you to get what you Want! Give us a call and we'll be happy to take your order over the
phone. Our toll-free phone number is (800) 500-8561 inside the United States. We're here from
8:00 a.m.
until 6:00 p.m. Monday through
Friday, Central Standard Time.
Production
time for BIC Pens
Normal orders (no express service of any kind)
generally take 7 full working days
to get to your door.
Production time for SOUVENIR Pens
Orders generally take 1
1/2 - 2 weeks to get to your door.
Production time
for CLOSEOUT Pens
Orders generally take 2
weeks M/L
to get to your door.
Shipping Options
Continental United States
Only
|
UPS Ground (Standard delivery method for all products) |
2-5 Days depending on location |
|
UPS Blue (2- Day Air) (Please call for a quote) |
Guaranteed delivery by the end of the second business day to every address coast to coast. |
|
UPS Red (Standard Overnight Express) (Please call for a quote) |
Guaranteed delivery by 5:30 p.m. in the 48 contiguous states depending on the commercial destination. Residential destinations guaranteed delivery by the end of the day. |
Terms & Conditions
Shipping
limits of liability
CHEETAH PRINTING does not assume responsibility
for time delays in transit. Any claims concerning loss, delayed, or damaged merchandise
must be made
directly to carrier.
Disclaimer
Products and logos shown on this web site appear only
to illustrate the basic products and ability to include messages and art on them, but are
never
intended to suggest that the imprints were designed by cheetahprinting.com. We accept all copy and other
materials submitted by the
customer for use by the factory in producing items ordered on the basis
that they are submitted in full compliance with all laws regarding trademark,
service mark, copyright, etc.
We will not accept liability for any infringements.
Legal
INFORMATION
ON THIS WEB SITE IS PROVIDED "AS IS" WITHOUT WARRANTY OR TERM OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, ANY IMPLIED WARRANTIES OR TERMS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, OR NON-INFRINGEMENT.
ALL SUCH IMPLIED TERMS AND WARRANTIES ARE HEREBY
EXCLUDED.
BY ACCESSING THIS WEB SITE YOU AGREE THAT
CHEETAHPRINTING.COM WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT OR CONSEQUENTIAL
LOSS ARISING FROM
THE USE OF THE INFORMATION AND MATERIAL CONTAINED IN THIS WEB SITE, OR ANY OTHER
HYPERLINKED WEBSITE,
INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS
INTERRUPTION, LOSS OF PROGRAMS OR OTHER, EVEN IF WE ARE EXPRESSLY
ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
The above exclusions and limitations apply only to the
extent permitted by law.
The copyright in the material contained in this web
site belongs to CHEETAHPRINTING.COM, partners, divisions or its licensors.
All trademarks
and other copyrighted materials are the property of their owners and are used with permission.
Privacy
Policy
We're
committed to protecting the privacy of our customers. Cheetah Printing will NOT
share your information with any third party EVER. It's
strictly
between you and us. We respect your privacy.
Sales
Tax for BIC & Souvenir
pens
With the exception of orders shipped to Missouri, All
orders are tax-free.
Return
Policy
Return
authorization is required from Cheetah Printing for any returned merchandise. We
cannot refund or exchange used Golf Balls, Pens
or special order
merchandise. Once you have used or played new items, or have used the product, it is no longer considered new
merchandise.
Please email or call
prior to returning any merchandise. Call 1-800-500-8561. Cheetah Printing will
refund only the full purchase amount for
unused products. Refunding for merchandise is at the sole
discretion of Cheetah Printing. Any item that has been personalized and cannot be resold
or refurbished for
resale will not be refunded if we find the reason for return is frivolous or
without proper justification or reason. All shipping and
handling fees
will be excluded from any refund given.
Examples of
grievances that would not warrant a refund or replacement:
1.) Just not exactly what I expected.
2.) Color of product is not exactly what I though it
would look like, or does not exactly match the picture
shown on the website.
3.) Product was not delivered on time.
4.) The layout of the imprint that I approved doesn't
look good now that I see it on the actual product.
These are just a few examples of possible grievances
that would not constitute a refund or replacement. We are very easy to work with
and if you
have a problem
with the products that you received, we will do whatever
we can to make it right.
Warranty
Issues
All products purchased from Cheetah Printing are covered by the original
manufacturer's warranty. If you have any other question, please email
or call 1-800-500-8561. In the event that your golf balls, pens or special purchase item is defective (within 30 days of
purchase) we will have your
defective product picked up by UPS or FedEx (No Charge). Cheetah Printing will then
ship replacement products UPS or FedEx ground service
(No Charge). After 30 days has expired, you are
responsible for the shipping and handling fees for returning your defective merchandise to
Cheetah Printing for warranty
service. Once your return is received, we will replace your purchased products with a new product in accordance
with the golf ball or pen manufacture's warranty policy.Cheetah Printing will then ship your replacement
products to you UPS or FedEx ground
service free of charge.
Home
Copyright © 2001, Cheetah Printing. All rights
Reserved Worldwide